We value our clients and strive to provide accurate services. However, due to the nature of astrology and spiritual consultations, refunds and cancellations are handled with care.

  1. Consultation Refunds: Consultations once provided cannot be refunded as they are personalized services.
  2. Product Refunds: If the gemstone or Rudraksha is defective or damaged during transit, you can request a replacement or refund within 7 days of delivery.
  3. Order Cancellations: Orders can be canceled before processing starts. Once the item is shipped, cancellations cannot be accepted.
  4. Disputes: If you are unsatisfied with any service or product, please reach out to us within 7 days. We will work towards a fair resolution.